Right To Choose
Choosing your repairer
Remember it is your vehicle and you can choose who repairs it. Many insurers have networks of their ‘’approved’’ repairers, they may try and convince you to have your car repaired where they choose remember this is for their convenience not yours.
Don’t be unduly influenced by insurers suggestions of delays and extra costs if you don’t do what they say. You are entitled to consider the benefits of dealing with the repairer of your choice. Remember you are not obliged to have your car repaired at an insurance company nominated repairer.
The association of British insurers, The Financial Services Authority and the Office of Fair Trading agree that the choice is yours. There are very few exceptions to this rule.
Non Fault Accidents
We work closely with accident management companies who will take all the stress away from making a claim. If the other party has taking full responsibility for the accident we can put you in touch with an accident management company who will handle the whole claim start to finish.